At Homu Luxury Smoke, customer satisfaction and product authenticity are very important to us. Due to the nature of our products, all sales are final.

No Returns or Refunds

Once a purchase has been completed, we do not accept returns, exchanges, or refunds under any circumstances. This policy applies to all products, including but not limited to Homu Azul Vapes, disposable vapes, accessories, and related items.

Product Inspection

We strongly encourage customers to:

• Confirm product selection before completing payment

• Inspect items at the point of purchase or upon delivery

• Ensure the product received matches the order placed

Any concerns must be raised immediately at the time of purchase or delivery. Once the transaction is finalized and accepted, the sale is considered complete.

Faulty or Damaged Items

Our products are checked before dispatch to ensure they are in proper working condition. However, in the rare event that a product is found to be defective at the time of delivery, customers must report the issue immediately upon receipt. Claims made after use or after leaving the point of delivery will not be accepted.

Health & Safety

For health, safety, and hygiene reasons, used or opened vape products cannot be returned or exchanged.

Policy Acceptance

By purchasing from Homu Luxury Smoke, you acknowledge and agree to this Returns & Refunds Policy in full.

If you have any questions about this policy, feel free to contact us before making a purchase.