Shipping Policy

Shipping Policy – Homu Luxury Smoke

At Homu Luxury Smoke, we are committed to delivering your vape products quickly, safely, and reliably.

Delivery Locations

We ship orders across Nairobi and to other locations within Kenya. Shipping rates and delivery times may vary depending on your location.

Shipping Fees

• Free Shipping: Within Nairobi CBD

• Outside Nairobi CBD: Delivery charges start from Ksh. 500/=, depending on distance and location

Delivery Time

• Orders are typically delivered within 1–2 business days

• Delivery timelines may vary slightly based on location, courier availability, or unforeseen circumstances

Order Processing

Orders are processed as soon as payment is confirmed. Same-day dispatch may be available for Nairobi orders placed early in the day.

Customs & Duties

For deliveries outside Kenya (if applicable):

• The buyer is responsible for any local duties, or customs charges imposed by their country

• These charges are not included in the product or shipping cost.

Important Notes

• Please ensure that your delivery details (address and phone number) are accurate to avoid delays

• Homu Luxury Smoke is not responsible for delays caused by incorrect information or courier-related issues

If you have any questions regarding shipping or delivery, feel free to contact our support team.